“Better information about price increases: Microsoft will give clearer notifications of any future price rises, and will ensure people know how to turn off auto-renewal if they don’t want to pay the higher price.These customers will be reminded how to stop payments, and if they continue not to use their memberships, Microsoft will ultimately stop taking further payments.” PSA: If you forgot to cancel your Game Pass subscription, you can still ask for refund, even if you 'dont qualify' for it Despite what this page says, you are still very likely to recieve a refund if you go through the process a different way. “Inactive memberships: Microsoft will also contact existing customers who haven’t used their memberships for a long time but are still paying. “Refunds: Microsoft will contact existing customers on recurring 12-month contracts and give them the option to end their contract and claim a pro-rata refund.”.“Better upfront information: Microsoft will provide more transparent, upfront information to help customers understand their Xbox membership – making clear, for example, that the subscription will auto-renew unless the customer turns off auto-renewal when the subscription will auto-renew how much it will cost and how the customer can receive a refund after an accidental renewal.”.
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